The SBF Jobs-Skills Integrator for Wholesale Trade Sector (JSIT-WST) Jobs & Skills Advisor (JSA) is a senior individual contributor responsible for driving enterprise and workforce transformation outcomes for companies within the Wholesale Trade (WST) sector. Operating under the JSIT–WST advisory model, the JSA proactively engages companies, secures decision‑maker access, and delivers deep workforce advisory that translates into measurable outcomes across jobs, skills, and organisational capability.

The role combines high‑quality advisory work with advisor‑led business development and is measured on the ability to convert engagements into tangible workforce actions, job‑level outcomes, and credible success stories.

The role operates within a structured advisory framework comprising four outcome‑based milestones (M1–M4), spanning advisor‑initiated engagement, conversion to workforce action, job‑level outcomes, and evidence‑based success stories. Advisors are expected to manage engagements end‑to‑end across this lifecycle, with outcomes validated against defined criteria and evidence requirements.

Job Responsibilities

1. Advisor‑Led Engagement & Business Development

• Proactively identify, prioritise, and engage companies within the Wholesale Trade sector (and ecosystem system partners, companies from adjacent sectors where relevant).
• Secure one‑to‑one engagement with senior decision‑makers or HR owners to diagnose workforce and skills challenges.Build and sustain a pipeline of companies through targeted outreach and relationship‑based engagement.
• Exercise sound judgement in prioritising engagements with clear potential for workforce and enterprise transformation outcomes.
• Advisory engagement is expected to be advisor‑initiated and sustained, with clear ownership of accounts and disciplined follow‑through from first contact through to validated engagement outcomes.

2. Workforce & Enterprise Transformation Advisory

• Diagnose enterprise workforce challenges, including productivity constraints, skills gaps, manpower deployment issues, and future capability needs.
• Advise companies on workforce development and transformation strategies, including:
  • Job analysis and redesign.
  • Skills development and reskilling pathways,
  • Creation of new or transformed roles aligned to business needs.
• Translate advisory discussions into actionable workforce interventions linked to approved programmes and initiatives.

3. Conversion to Workforce Action

• Support companies in converting advisory engagements into concrete workforce actions, such as:
  • Participation in approved or supported workforce development or transformation programmes;
  • Adoption of skills, training, or job redesign initiatives.
• Clearly articulate the enterprise problem being addressed and how the recommended intervention supports business and workforce outcomes.
• Ensure advisor attribution is clear throughout the engagement lifecycle.

4. Job‑Level Outcomes & Impact Tracking

• Deliver job‑level outcomes by analysing, creating, redesigning, reskilling, or filling roles within client organisations.
• Map roles and interventions to relevant Jobs Transformation Maps (JTMs) and Industry Transformation Maps (ITMs).
• Capture before‑and‑after changes in job scope, skills requirements, or workforce deployment to demonstrate impact.
• Ensure that advisory recommendations, job‑level outcomes, and success stories are consistently anchored to relevant Industry Transformation Maps (ITMs) and Jobs Transformation Maps (JTMs) to support enterprise transformation relevance.

5. Success Stories & Outcome Narratives

• Develop evidence‑based success stories that demonstrate end‑to‑end transformation, including:
  • The workforce or enterprise problem;
  • Advisory actions taken;
  • Quantified business and people outcomes (e.g. productivity, efficiency, retention, capability uplift).
• Ensure success stories are credible, well‑documented, and suitable for internal governance and external communication.

6. Governance, Documentation & Quality Discipline

• Maintain accurate and timely documentation of engagements, outcomes, and evidence in line with programme requirements.
• Translate advisory work into measurable outcomes through disciplined reporting and record‑keeping.
• Operate comfortably within a governed environment where validation, quality assurance, and outcome defensibility are core expectations.
• Deliver advisory work within defined timelines and quality standards, recognising that timeliness and completeness of documentation are integral to outcome validation and programme credibility.

7. Collaboration & Stakeholder Engagement

• Work autonomously as a senior advisor while collaborating closely with JSIT-WST Programme Office Team Leads and Programme Office colleagues to meet programme‑level KPIs.
• Build effective working relationships with:
  • Company leaders and HR teams;
  • Government partners and programme stakeholders;
  • Training providers and ecosystem partners.
• Contribute insights and feedback to strengthen advisory practice and programme delivery.

Outcomes & Measures of Success

• Effective engagement of companies with decision‑maker access.
• Conversion of advisory engagements into workforce actions.
• Delivery of job‑level outcomes aligned to JTMs.
• High‑quality, defensible success stories demonstrating enterprise and workforce impact.
• Consistent adherence to quality, timeliness, and documentation expectations.
• Consistent delivery of advisory outcomes that meet defined validation, evidence, and quality standards under the programme framework.
• Advisory outcomes are subject to programme‑level validation and quality assurance processes. Advisors are expected to ensure that engagements, outcomes, and impact narratives are supported by clear, auditable evidence and are suitable for internal governance and external accountability. 

Why Join the JSIT–WST Programme

• Opportunity to shape workforce and enterprise transformation at sector scale.
• Work with senior leaders across industry, government, and the workforce ecosystem.
• Play a pivotal role in delivering tangible, measurable outcomes for businesses and workers.

Job Requirements

Required Experience & Qualifications

• A recognised university degree in Human Resources, Business, Economics, Social Sciences, or a related discipline.
• Typically 10–15+ years of professional experience, with significant exposure to:
  • Workforce advisory, HR consulting, or talent transformation work;
  • Engaging senior business leaders on people and organisational issues.
• Strong experience in the Wholesale Trade sector is highly preferred.
• Candidates from adjacent sectors (e.g. logistics, supply chain, manufacturing, services) with relevant exposure will also be considered.
• Demonstrated ability to:

• Originate and sustain client engagements in an advisory context;
• Translate complex workforce issues into actionable solutions;
• Deliver measurable business and people outcomes.

 Key Competencies & Attributes

• Advisory credibility – trusted peer to senior stakeholders, able to influence and guide decision‑makers.
• Commercial and engagement acumen – proactive in identifying opportunities and building advisory pipelines.
• Analytical and outcome‑focused – able to diagnose problems, design interventions, and articulate impact.
• Strong attention to detail – capable of translating advisory work into clear, defensible documentation and outcomes.
• Structured and disciplined – comfortable operating with clear expectations, timelines, and quality standards.
• Collaborative and self‑directed – able to work independently while contributing to collective programme success.
• Clear communicator – effective in written and verbal communication, including presentation of complex ideas.